KNOWLEDGE BASE
Make it easy for your customers to find what they want
KNOWLEDGE BASE
Support your customers even when you are offline with your knowledgebase. It’s like having a 24/7 support agent.
24/7 AWESOME SUPPORT
Let your end users help themselves and lift the load off your IT helpdesk. With Dwike Helpdesk you can create personalize knowledge base , users can create tickets, look for possible solutions, and keep an eye on the status of their requests online, without assistance from your technicians.
CUSTOMER PORTAL
All support requests and responses are archived online. Customer can login and have track of any past request. No user account or registration required to submit a ticket.
COMPLETELY CUSTOMIZABLE
Create mesmerising themes and impress your customers
BRANDABLE
Personalize your Knowledge Base with your company’s logo, graphics, custom branding and HTML/CSS.
INTEGRATE DISQUS
Integrate Disqus and engage your customers with world’s most popular comment system to manage and analyze your commenters.
WORKS EVERYWHERE
Access the knowledge base article from any device so that customer can receive support on the go and save the time to reach out to your agents.
