Choose the one that fits you best and start supporting your customers today
NO PER-USER PER-MONTH PRICING. ONE FLAT MONTHLY PRICE.
NO CREDIT CARD REQUIRED. NO HIDDEN FEES. CANCEL ANYTIME.
₹ 1000Per Month
- 2 Users
- 1 Mailbox
- 3 Helptopic
- 1 Facebook Integration
- 1 Twitter Integration
₹ 2125Per Month
- 5 Users
- 2 Mailbox
- 5 Helptopic
- 2 Facebook Integration
- 2 Twitter Integration
₹ 3500Per Month
- 10 Users
- 3 Mailbox
- 7 Helptopic
- 3 Facebook Integration
- 3 Twitter Integration
₹ 6000Per Month
- 20 Users
- 5 Mailbox
- Unlimited Helptopic
- 5 Facebook Integration
- 5 Twitter Integration
Our free trial start with Basic Plan. The 15-day free trial is to help you evaluate our software in your environment.
What All You Can Do With Dwike Helpdesk
All plans come with SSL security, unlimited tickets, unlimited clients, knowledge base articles, rich text formatting in tickets and 24×7 mail support.
Help Desk Automation
Business Hour Schedule
Events Triggered Workflow
Comments & Approval
Ticket Auto-close Workflow
Support Email Accounts
Frequently Asked Questions
Who are help desk staff ?
Support staff and agents who will be actively managing and responding to tickets raised by contacts.
What are help topics ?
Help Topics allow you to separate incoming requests into dedicated ticket queues. Link your department mail box and have incoming mails converted to tickets.
What are your billing cycles and payment options?
You can choose between month-to-month and annual billing. We accept all major credit card like VISA, Mastercard and American Express credit cards etc.
What happens at the end of the 15-day trial?
To continue using a Dwike Helpdesk paid plan after the 15 day trial period, you will need to purchase a monthly subscription of your desired plan using credit card.
Can I upgrade or downgrade my plan?
Anytime, Dwike is a pay-as-you-go subscription based service, you can upgrade, downgrade or cancel your account at any time. No strings attached.
Is my data safe?
Yes, At Dwike, we’re committed to ensuring the security of our servers and our user’s data. Our servers are hosted in Amazon’s datacenter, protected by multiple layers of security via a variety of technological and human measures. Additionally, all of our plans comes with SSL encryption to keep your data safe.
Can I change the number of agents?
Yes. You can increase or decrease the number of agents at any time by changing your plan. Also contact us for customize plan which suits best to your business. Your next monthly subscription will be changed accordingly.